Managed IT

Managed IT

Simplify your technology. Dramatically increase security. Explode in productivity.

Managed IT2024-05-30T12:35:26+10:00

What’s Included

Much More Than Traditional IT Support

Strategic Consulting

Collaborate with us to develop strategic IT plans and roadmaps, aligning technology with your business goals.

Unlimited Support

Experience immediate, reliable support from our team, solving your problems quickly and ensuring minimal interruptions.

Unlimited Projects

We handle any IT projects, from system upgrades to software implementations, without any additional costs.

Cybersecurity Protection

Safeguard your business with robust cybersecurity measures, protecting your systems and data against cyber threats.

Device Management

Optimise your computers, servers, and mobile devices, ensuring seamless operation, security, and performance.

Data Backups

Ensure critical data is backed up to prevent loss and facilitate quick recovery in case of emergencies.

Microsoft 365

Leverage productivity tools and cloud services from Microsoft to enhance your operations.

Employee Onboarding and Offboarding

Streamline your workflow to ensure seamless IT setups for new hires and secure data removal for departures.

User Training

Empower your team with the knowledge and skills they need to maximise productivity and efficiency.

Process Consulting

Streamline repetitive tasks through automation, improving efficiency and reducing manual workload.

Vendor Management

Relax as we liaise with technology vendors on your behalf, ensuring smooth interactions and optimal solutions.

Detailed Reporting

Keep your core stakeholders informed with comprehensive visibility and insights into your IT environment.

Why Adore IT

We become your IT department

We become your IT department

All Inclusive

With all support, projects, and services included, you only pay for hardware and business-specific software on top of the monthly investment— just like an internal IT department.

Fully Aligned

If you have issues, it costs us time and money to resolve them, which ensures we share the same goal: keeping your systems online, secure, and your staff working smoothly.

Relationship-Based

We prioritise people and use technology to achieve your goals. By following a People > Process > Technology framework, we build stronger relationships and achieve better results for our clients.

Frequently Asked Questions

Who are your Managed IT services for?2024-02-06T10:56:35+10:00

Our Managed IT services are designed for businesses with 5-50 end users and no dedicated IT staff.

If you have dedicated IT staff, we may still be able to work together, provided the responsibilities for both ourselves and the IT staff are clearly defined. If this kind of co-managed solution is what you need, reach out and we can discuss your options.

I have less than 5 end users, can you still help me?2024-05-09T15:05:04+10:00

Yes! If your business is growing quickly or undergoing significant changes, we may still be a good fit for one another. Reach out and let’s talk about your needs.

We just need occasional help and want to pay hourly. Can you help us?2024-05-09T15:06:23+10:00

No, we do not offer occasional help at an hourly rate. Instead, we focus on building long-term relationships with our clients by providing all inclusive, flat-rate IT services that meet their needs.

Am I locked into a contract?2024-05-09T15:06:47+10:00

No, you can cancel your service anytime by reaching out to your Account Manager. We strive to earn your trust by providing excellent service every month and do not require long-term agreements.

Will I need to buy new computers?2023-10-02T16:54:40+10:00

Generally, the computers your business is using now will be okay. As part of the onboarding process, we will assess your computers and determine if any are outdated or insufficient. If any are found, we will discuss recommendations with you to bring your computers up to our standards over a reasonable timeframe and within your budget.

What happens when I hire or fire an employee?2023-10-02T16:54:43+10:00

Our packages are scalable, so your seat count will increase and decrease as employees are hired and fired.

When you hire a new employee, please inform our support team before they begin working with you to ensure a smooth onboarding process. Similarly, when you let an employee go, we ask that you inform us before they are let go so that we can take appropriate measures to securely offboard them.

Schedule a meeting with an Adore IT expert to get started

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