Managed IT

Managed IT

Simplify your technology. Dramatically increase security. Explode in productivity.

Managed IT2024-02-16T17:03:53+10:00

Modern Management

All Your IT Needs,
Completely Handled

  • Receive unlimited support during business for issues and service requsts with a 15-minute target response time.

  • Don’t worry about unexpected costs from big, complex projects — we include unlimited IT projects of any size or scope at no extra charge, even software upgrades and office moves!

  • Keep your core stakeholders informed with comprehensive visibility and insights into the performance and health of your IT environment.

Digital Transformation

Boost Your Productivity and Empower Your Employees

  • Effortlessly adopt modern technologies into your business to optimise work processes, streamline business operations, and reduce costs.

  • Maximise the knowledge of your employees and ensure they are equipped with the necessary skills to take full advantage of the tools they use every day, especially Microsoft 365.

  • Improve employee productivity and satisfaction by enabling your team to securely communicate, collaborate, and access company resources—from anywhere on any device.

Security & Compliance

Simplify your Approach to Cybersecurity with Zero Trust

  • Adopt a security strategy designed around implementing the following set of security principles: verify explicitly, use least privilege access, and assume breach.

  • Adapt to the complexities of the modern environment and protect people, devices, applications, and data wherever they are located.

  • Follow our Simple 3-Tiered Approach based on Microsoft’s proven Zero Trust deployment plan to seamlessly integrate the security philosophy and end-to-end strategy of Zero Trust into your business.

How It Works

An All-Inclusive Service

What Does the Process Look Like?

Why Adore IT

We become your IT department

All Inclusive

With all support, projects, and services included, you only pay for hardware and business-specific software on top of the monthly investment— just like an internal IT department.

Fully Aligned

If you have issues, it costs us time and money to resolve them, which ensures we share the same goal: keeping your systems online and secure, and your staff working smoothly.

Relationship-Based

We prioritise people and use technology to achieve your goals. By following a People -> Process -> Technology framework, we build stronger relationships and achieve better results for our clients.

Managed IT Pricing

Simple, Transparent Pricing

All prices quoted are in AUD and exclude GST.

Standard Package

Computer User

$250 user/month

Perfect for regular employees who use a Windows desktop or laptop for work.

Add-On Package

Mobile User

$75 user/month

Built for employees who work on phones or tablets to get their work done.

Add-On Package

High-Risk User

$375 user/month

Designed for employees with higher-risk concerns and greater security and compliance needs than regular staff.

Additional Costs Unit Type / Frequency Price
On-Site Call-Out Fee Per Visit $190
Server Management Per Server Instance, Per Month $220

30-Day Money Back Guarantee

If you want to cancel your service for any reason within the first 30 days, we’ll refund your money!

Frequently Asked Questions

Who are your Managed IT services for?2024-02-06T10:56:35+10:00

Our Managed IT services are designed for businesses with 5-50 end users and no dedicated IT staff.

If you have dedicated IT staff, we may still be able to work together, provided the responsibilities for both ourselves and the IT staff are clearly defined. If this kind of co-managed solution is what you need, reach out and we can discuss your options.

I have less than 10 end users, can you still help me?2024-02-01T08:29:15+10:00

Yes! If your business is growing quickly or undergoing significant changes, we may still be a good fit for one another. Reach out and let’s talk about your needs.

We just need occasional help and want to pay hourly. Can you help us?2024-02-01T08:30:40+10:00

No, we do not offer occasional help at an hourly rate. Instead, we focus on building long-term relationships with our clients by providing all inclusive, flat-rate IT & Cybsersecurity services that meet their needs.

Am I locked into a contract?2023-10-02T17:11:24+10:00

No, you can cancel your subscription anytime by reaching out to your account manager. We strive to earn your trust by providing excellent service every month and do not require long-term agreements.

Will I need to buy new computers?2023-10-02T16:54:40+10:00

Generally, the computers your business is using now will be okay. As part of the onboarding process, we will assess your computers and determine if any are outdated or insufficient. If any are found, we will discuss recommendations with you to bring your computers up to our standards over a reasonable timeframe and within your budget.

What happens when I hire or fire an employee?2023-10-02T16:54:43+10:00

Our packages are scalable, so your seat count will increase and decrease as employees are hired and fired.

When you hire a new employee, please inform our support team before they begin working with you to ensure a smooth onboarding process. Similarly, when you let an employee go, we ask that you inform us before they are let go so that we can take appropriate measures to securely offboard them.

What if I already have Microsoft 365 licenses?2023-10-02T18:07:14+10:00

It depends on the licenses you currently own.

If your licenses are Microsoft 365 Business Premium or higher, we will match their cost as discounts on our packages until the license term ends. At that time, we will transition you to our licensing provider and remove the discount.

If your licenses are below Microsoft 365 Business Premium, we will upgrade your licenses as part of your monthly fee, cancel your existing licenses, and transition you to our licensing provider.

Schedule a meeting with an Adore IT expert to get started

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